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Dickey's Barbecue Pit always tries to improve the usability and accessibility of its main website for all users, including those with disabilities. Our efforts to improve digital usability and accessibility are guided by the relevant portions of the Web Content Accessibility Guidelines 2.0, Level AA, and other existing recommendations.

Our efforts are continuous and are we try to test each section of the guidelines according to new features which are being added to our website.

If you are a user with a disability, or an individual assisting a user with a disability, and have difficulty accessing or navigating our website, please contact us via

We kindly ask you to send a link to the website that is giving you issues while using the tools for easier navigation and usage of websites. The accessibility email address should only be used for accessibility-related issues facing users with disabilities or those who assist them. This email address is monitored by the Dickey's Digital Accessibility Team, but the team does not respond to the emails being sent to that email address. The main purpose of the email address is to ensure a channel of one-way communication for all users experiencing certain accessibility issues. This way the team can be focused on checking and eventually fixing any issues that might occur while using our website.

For all other feedback and inquiries, please visit Talk to Dickey's – Give Feedback page.

This ensures that our Customer Service Team will review and respond to your comments.
Image showing a person surfing on his laptop - insinuates that Dickeys is doing it's best to be accessible to everyone